Hotel management system
Run your whole hotel from one place
Reservations, front desk, billing, housekeeping, restaurant, stock, accounting and payroll. One system your whole team can use, on any device.
Highlights
What makes the system different day to day.
English, Arabic and Kurdish
The whole system works in three languages, with full right-to-left layouts for Arabic and Kurdish.
Multi-currency, IQD and USD
Take payments in different currencies. Every payment keeps the exchange rate of the day it was made, so your books stay correct.
Live updates across the hotel
When the front desk checks a guest in, housekeeping, billing and the board update for everyone right away.
Role-based permissions
Give each employee exactly the access they need, from the front desk to the kitchen, and create custom roles for special cases.
Protection against double bookings
Every date or room change is checked for conflicts before it is saved, so two guests never get the same room.
Full audit trail
Every change to a reservation, bill or payment is recorded with who did it and when.
Mobile app for your team
Housekeepers see their rooms and tasks on their phone. Managers check reservations, rooms and guests on the go.
Print-ready documents
Folios, invoices, registration cards, receipts, vouchers and payroll slips come with your hotel header and signature lines.
Everything the system does
Every feature, grouped by the part of your hotel it serves.
Reservations and Stay View
IncludedSee every room and booking on one timeline, and change plans with a drag.10 features
Visual Stay View timeline
A calendar grid of every room and stay. Drag a booking to move it, or resize it to change the dates.
Reservation Command Center
One panel for everything about a stay: guest, folio, payments and every action the status allows.
Instant availability and rate quotes
Search free rooms for any dates and get the exact price before you book.
Extend, shorten, edit, move room
Change a stay and see the new nights and total first. The bill updates automatically.
Group and multi-room bookings
Book several rooms at once for a group, a family or a company.
Out-of-order room blocks
Block a room for specific dates so it cannot be sold while it is being repaired.
Waitlist
Keep guests waiting for a sold-out date and convert them to a booking when a room opens.
Concurrent edit warning
See when a colleague is editing the same reservation, to avoid overwriting each other.
Seasonal and rate plans
Set seasonal prices and rate plans that apply automatically when you quote a stay.
Overstay handling
Guests past their checkout time are flagged and can be resolved in bulk.
Front Desk
IncludedFast check-in and check-out, with the day's arrivals and departures always in view.7 features
Today's arrivals and departures
The lists your desk needs at the start of every shift, with in-house guests one click away.
Check-in and check-out
Check guests in and out in a few clicks. Room status switches to occupied or dirty by itself.
Bulk check-in
Check in a whole group or tour arrival at once.
Undo a check-in
Fix a mistaken check-in with an explicit undo that keeps your records clean.
No-show handling
Mark guests who never arrived, with an optional no-show fee and the room released.
Walk-in quick booking
Create a reservation for a guest standing at the desk in seconds.
Live room status board
A color-coded board of every room: available, occupied, dirty, clean or under maintenance.
Rooms and Room Types
IncludedSet up your property once and keep every room's status and price under control.6 features
Room types and floors
Organize rooms by type and floor, with photos and descriptions.
Amenities
Define the amenities of each room so staff and guests know what is included.
Bulk price updates
Change the price of every room of a type in one action.
Room status control
Update housekeeping and service status for one room or many at once.
Room history
See past stays and actions for any room.
Smart room suggestions
Get a suggested room for a booking based on availability.
Guest Management
IncludedKnow your guests, reward the loyal ones and keep records tidy.9 features
Guest profiles and stay history
Every guest has a profile with all past stays, preferences and lifetime value.
Duplicate detection
The system warns you about guests who may already exist, so you do not keep two records.
VIP tiers
Mark important guests so every team member treats them accordingly.
ID scan storage
Upload and securely keep a copy of the guest's ID document.
Guest groups and parties
Link family members and travel parties together.
Loyalty points
Guests earn points and can redeem them against their bill.
Guest requests
Log and follow up on requests from guests during their stay.
Complaints tracking
Record complaints and move them through to resolution.
Lost and found
Log items, return them to their owner or mark them as disposed.
Billing and Payments
IncludedA clear folio for every stay, with safeguards that protect your cash.10 features
Automatic guest folio
Room charges are added and adjusted automatically as the stay changes.
Extra charges
Post minibar, laundry, parking, late checkout and other charges to the bill.
Payments in any currency
Record payments in the guest's currency. The exchange rate is saved with each payment.
Overpayment protection
The system stops you from taking more than the balance, unless you confirm it on purpose.
Split payments and split folios
Share one bill between several payers or several folios.
Refunds and reversals
Reverse a payment or issue a refund. Everything is recorded, nothing is silently edited.
Security deposits
Take a deposit, then return it or keep it with a clear record.
Taxes, service charge and adjustments
Apply percentage charges and manual adjustments, and write off uncollectable balances.
Discounts
Create percentage or fixed discounts with rules about where they apply, and track each redemption.
Online payment links
Create a payment link a guest can use to pay remotely.
Night Audit and Business Day
IncludedClose each day with confidence and lock it so numbers cannot drift.7 features
Business day control
The hotel always works on a clear business day, with an open and closed state.
Pre-close checks
Before closing, the system lists problems such as overstays that need attention.
Close request and approval
Staff can request a close and a manager approves or denies it.
Closed days are locked
Corrections go in as new entries on the open day, never as edits to a closed one.
Reverse a close
Authorized managers can reopen a day when something was missed.
Automatic nightly run
A scheduled night audit runs on its own, with protection against running twice.
Your hotel's own time zone
Days and nights are counted in your local time, not the server's.
Housekeeping and Maintenance
IncludedRooms get cleaned in the right order and repairs never get lost.8 features
Housekeeping dashboard
See which rooms are dirty, clean or being cleaned, plus today's arrivals and departures.
Task assignment
Assign cleaning tasks to housekeepers, or let the system auto-assign them.
Daily wave planning
Order the day's cleaning list and reorder it as priorities change.
Quick clean and bulk updates
Mark rooms clean one by one or in bulk straight from the board.
Maintenance requests
Report a problem in a room, block it, and track the repair until it is done.
Housekeeping logs
A history of who cleaned what and when.
Do not disturb
Rooms marked do-not-disturb are skipped by housekeeping.
Minibar tracking
Stock room minibars, record what guests consume, and post it to their bill.
Restaurant, POS and QR Menus
ProfessionalTake orders at the table, the counter or in the guest's room.8 features
Product and menu management
Manage your menu items, categories, prices and stock in one place.
Orders for tables, counter and room service
Take dine-in, takeaway and in-room orders from the same screen.
Charge to room
Add an order to the folio of an in-house guest, with no cash handling.
Table management
Track which tables are free, occupied or need clearing, and assign orders to them.
Order status flow
Orders move from new to in the kitchen, ready and completed. Completed is final.
POS receipts
Print a receipt for every sale.
Digital QR menu and self-ordering
Guests scan a code, browse the menu and order from their phone. Hide sold-out items instantly.
Sales statistics
See what sells and how much you earn, by period.
Kitchen Display
ProfessionalOrders reach the kitchen screen the moment they are placed.6 features
Live kitchen display
Active orders appear on a kitchen screen and refresh automatically.
Start and bump orders
Cooks mark orders as started and ready with one tap.
Waiting-time alerts
Orders change urgency color as they wait, so late tickets stand out.
Queue summary
See how many orders are waiting, cooking or done at a glance.
Recently completed orders
Look back at what just left the kitchen.
Occupancy forecast
See expected house occupancy to plan the kitchen's workload.
Spa and Wellness
ProfessionalRun treatments, therapists and appointments without a separate tool.5 features
Treatment menu
Define your treatments with their duration and price.
Therapist management
Keep your therapists and what they offer in one list.
Appointments
Book appointments and update them from booked to completed or cancelled.
Spa statistics and revenue
See spa performance and revenue reports.
Appointment slips
Print a spa appointment slip for the guest.
Events and Banquets
ProfessionalSell halls and meeting rooms for weddings, conferences and more.6 features
Venues
Set up your halls and venues with their capacity and pricing.
Event bookings and quotes
Quote an event, book it and follow its status through to completion.
Deposits
Record deposits against an event so you always know what is still owed.
Event contracts
Print an event contract for the client to sign.
Meeting room booking
Rent meeting rooms by the slot with conflict checks.
Event revenue reports
See how much your events earn.
Inventory and Procurement
ProfessionalKnow what you have, what departments use and what to buy.8 features
Stock management
Track stock levels and adjust them with a clear reason.
Low-stock alerts
See which items are running out before they do.
Warehouses and transfers
Keep several warehouses and move stock between them.
Department requests
Departments request supplies, and the store approves and fulfills them.
Purchase orders
Create, submit and track purchase orders, with vendors and units of measure.
FIFO stock costing
Stock is used oldest batch first, so your cost of goods is accurate.
Consumption tracking
Record what each department consumes, and reverse mistakes cleanly.
Procurement reports
Overview, consumption and inventory reports for purchasing decisions.
Accounting and Finance
ProfessionalExpenses, suppliers and cash in one place, built around real cash balances.9 features
Expenses with approval
Record expenses by category, approve them and mark them paid.
Vendors and payables
Track what you owe each supplier and pay it in installments.
Money boxes
Each cashier has their own cash box with a full entry history.
Transfers to central cash
Move cash to the central box, with manager approval or rejection.
Cash flow and finance overview
See what came in and went out over any period.
Payment methods
Set up the payment methods your hotel accepts.
Accounting periods
Close a period to lock it, and reopen it when an authorized manager needs to.
Exchange rates
Maintain daily exchange rates, with a freshness warning when a rate is old.
Corporate accounts
Bill companies on account with statements and an aging view of what they owe.
Staff and Payroll
ProfessionalKeep your employees, advances and salaries organized.6 features
Employee records
Keep details of every employee in one place, linked to their staff account.
Teams
Group staff into teams and manage their members.
Salary advances
Employees request advances, managers approve or reject, and deductions are tracked.
Payroll summary
See what each employee earns after advances.
Salary payments
Record salary payments as expenses so the books stay complete.
Payroll slips
Print a payslip for every employee.
Asset Management
ProfessionalKnow every piece of equipment you own and when it needs service.4 features
Asset register
List your equipment and furniture by category, with status and value.
Lifecycle status
Follow an asset from active to under repair to retired.
Maintenance history
Schedule and record maintenance for each asset.
Asset statistics
See totals and trends across your assets.
Channel Manager
EnterpriseConnect your rooms to online travel sites and stop updating each one by hand.5 features
Connect your property
Link your hotel to a channel manager and map your room types.
Rates and availability sync
Prices and availability are pushed out automatically.
Incoming bookings
Online bookings arrive in your reservation list on their own.
Room assignment queue
Bookings that need a room wait for you in a clear list to assign.
Sync log and manual sync
See what was synced and trigger a sync when you need one.
Online Booking
IncludedLet guests find and request your rooms on the web.5 features
Public availability search
Visitors can check which rooms are free for their dates.
Booking requests
Guests submit bookings that land in your system for confirmation.
Guest accounts
Guests can view their bookings and save favorite hotels in the mobile app.
Pre-arrival emails
Guests are reminded before they arrive, automatically.
Booking vouchers and confirmations
Print or send a confirmation for every reservation.
Reports and Analytics
IncludedThe numbers an owner and a manager ask for, ready to read or print.8 features
KPI dashboard
Occupancy, revenue and key figures in a single view.
Occupancy and revenue trends
See how your hotel performs over time and which rooms earn the most.
Daily operations reports
Arrivals, departures, in-house, no-shows, cancellations and late checkouts.
Financial reports
Payments, revenue by date, expenses, payables aging, discounts and POS sales.
Forecasts
Daily and room-wise forecasts of what is coming.
Manager and night audit reports
A daily manager report and night audit summaries.
Guest registration and police report
Prepare guest lists for official registration requirements.
Multi-property comparison
Hotel groups can switch between properties and compare their results.
Team Communication
IncludedTalk to your team and keep everyone informed inside the system.4 features
Staff chat
Direct messages between employees, with unread counts and typing indicators.
Video meetings
Hold video meetings with your team from inside the system. Included from the Professional plan.
Notifications
Real-time alerts for the events that matter to each role.
Notification preferences
Each user chooses what to be notified about, within the rules set by management.
Users, Roles and Security
IncludedControl who can see and do what, across your hotel.9 features
Built-in roles
Admin, manager, procurement, front desk, housekeeper, kitchen and server roles are ready to use.
Custom roles
Add extra permissions to a role for a specific employee, without removing what they already have.
Detailed permissions
Control each action, such as creating a room or checking a guest in.
Own-record rules
A cashier can edit only their own cash box and a housekeeper only their own tasks.
Audit and activity logs
Search who changed what and when, down to a single reservation.
Session management
See active sessions and sign out devices you do not recognize.
Hotel settings and modules
Set currency, time zone and hotel details, and switch on only the modules you need.
Multiple properties
Hotel groups manage several properties and switch between them.
Separate hotels stay separate
Each hotel's data is isolated from every other hotel on the platform.
Built for the region
Your language
English, Arabic and Kurdish, with full right-to-left layouts.
Your currency
Work in your local currency and accept others, with exchange rates tracked.
Your time zone
Days, check-ins and reports follow your hotel's own local time.
Talk to us
Want to see how it fits your hotel? Send us an email and we will get back to you.